Support

We're a small team and we read every message.

Contact us

Email support@ger.llc. Please include the app name, your device and iOS/watchOS version, and a short description or screenshot of the issue. We usually reply within 2 business days.

Refunds

Purchases and subscriptions from the App Store are processed by Apple, so refunds are handled by Apple. Request one at reportaproblem.apple.com.

Restoring purchases

If you bought an in-app purchase and it's missing, open the app's settings or store screen and tap Restore Purchases while signed in with the same Apple ID you used to buy it.

Managing subscriptions

On your iPhone or iPad, go to Settings → [your name] → Subscriptions to view, change, or cancel any subscription.

Deleting your data

Most of our apps store data only on your device or in your own iCloud account. Deleting the app removes local data. If an app offers an account, you can delete it inside the app, or email support@ger.llc and we'll delete it for you.

App websites